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Pack and ship orders

Work through orders to ship, print packing slips, mark orders shipped and send tracking.

Orders · Updated 14 Nov 2026

Paid orders that need posting wait in Orders › To ship, oldest first. Downloads are delivered automatically and never appear there.

  1. Open Orders › To ship.

  2. Tick the orders you're packing (1), open the actions menu and choose Print packing slips.

    The To ship list with the first order ticked and ringed
    Tick the orders you're packing, then pick an action.

  3. Print the slips and put one in each parcel. They show what to pack and your returns note.

Mark orders as shipped

  1. Open an order (or tick several) and choose Mark as shipped.

  2. Pick the Carrier and enter the Tracking number.

    The Mark as shipped form with a carrier and tracking number for each order
    One row per order: carrier and tracking number.

  3. Save. Each customer gets an email with a tracking link.

Find an order

Orders › All orders lists every order. Search by order number, name or email, or filter by status. On an order you can Mark as shipped (1), Book courier (2) or Refund (3).

An order's page with the Mark as shipped, Book courier and Refund buttons ringed
An order: what was bought, where it goes, and what you can do next.

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