Terms of Service

DRAFT — pending review by Singapore counsel. Not yet in force.

These Terms of Service (the "Merchant Agreement") govern your use of wildhoney.io, operated by FLOW FN PTE. LTD. ("FLOW FN", "we"), a company incorporated in Singapore.

1. Your account and store

You must provide accurate information and keep your login secure. You are responsible for activity under your account and for everything you sell.

2. Plans, trial and billing

New stores get a free trial. Paid plans are billed monthly or annually in advance through Stripe. Billing starts when the trial ends. Fees are non-refundable except where required by law. If a payment fails we give you a 7-day grace period, after which your store may be paused; we don't delete data for non-payment of an active plan.

3. You are the merchant of record

Payments are processed by Stripe directly on your own Stripe account (Stripe Connect). You are responsible for your products, prices, taxes (including GST), consumer law, refunds, disputes and your store's own terms and privacy policy. You must accept Stripe's Connected Account Agreement.

4. Acceptable use

You must comply with our Acceptable Use and Prohibited Items Policy. We may suspend or remove stores that breach it.

5. Your content and data

You own your content. You grant us a licence to host and display it to operate the service. We process your customers' personal data on your behalf under our Data Processing Agreement.

6. Availability

We aim for high availability but provide the service "as is" without a service-level guarantee.

7. Termination and data export

You may close your store at any time. We will provide an export of your store data on request for 30 days after closure.

8. Liability

To the extent permitted by law, our total liability is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses.

9. Changes

We will give at least 30 days' notice of material changes; you may need to accept them to continue using the console.

10. Governing law

These terms are governed by the laws of Singapore, and disputes are subject to the exclusive jurisdiction of the Singapore courts.