Privacy Policy
Version 1 · Draft
DRAFT — pending review by Singapore counsel. Not yet in force.
This policy explains how FLOW FN PTE. LTD. handles personal data of merchants, console users and visitors to wildhoney.io, in line with Singapore's Personal Data Protection Act 2012 (PDPA).
Data we collect
Account details (name, email), store and billing details, login and security records (including IP address and device information), communications with us, and usage data needed to run and secure the service.
How we use it
To provide and bill the service, keep it secure, support you, meet legal obligations, and — with your consent — send product updates.
Your customers' data
When your shoppers buy from your store we process their data on your behalf as a data intermediary; see our Data Processing Agreement.
Sharing and transfers
We use the subprocessors listed on our Subprocessors page, some of which process data outside Singapore under protections comparable to the PDPA.
Retention
We keep data while your account is active and as required for legal, tax and accounting purposes.
Your rights
You can request access to or correction of your personal data, or withdraw consent, by contacting our Data Protection Officer via our contact form.