How subscriptions create orders
One order every month, on monthly and yearly plans; skipping, free deliveries and cancelling.
Subscriptions · Updated 14 Nov 2026
Every subscription creates one order a month, whether the customer pays monthly or yearly.
- A monthly payment adds one delivery; a yearly payment adds twelve.
- Each month the order appears in Orders › To ship, ready to pack like any other order.
- If a customer cancels a yearly plan, the months they've paid for still go out.
Manage a subscription
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Open Subscriptions and choose a subscription.
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Use the actions to Skip next delivery, Add a free delivery or Cancel now….
Who's subscribed, to what, and when their next order is due.
Customers manage their own card and can cancel from their account page.
Related guides
- Sell monthly and yearly subscriptions
Create a subscription product with monthly and/or yearly prices, and shipping for posted boxes.
- Pack and ship orders
Work through orders to ship, print packing slips, mark orders shipped and send tracking.
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